At Japan Post Group, we have more than 400,000 employees in Japan, aiming to work close to customers and local communities and provide them with products and services that support their lifestyles via our nationwide network of approximately 24,000 post offices. We also aim to promote local employment and thereby contribute to developing and revitalizing local economies.
One of our key CSR themes is to respect the human rights of all people involved in our business activities, ensure a safe and comfortable working environment, and build a fulfilling workplace where employees can think for themselves and exercise their creativity. Thus, we will strive to ensure decent work.

1. Number of Employees and Ratio of Non-Regular Employees (As of March 31 of Each Year) (Persons)

				March 31, 2016	March 31, 2017	March 31, 2018	March 31, 2019	March 31, 2020
Number of regular employees		Japan Post Group	Men	169,605	168,147	165,924	164,072	162,703
			Women	48,707	50,245	50,907	51,340	52,700
			Total	218,312	218,392	216,831	215,412	215,403
		Japan Post Holdings	Men	1,457	1,390	1,242	1,126	1,058
			Women	1,429	1,371	1,180	980	973
			Total	2,886	2,761	2,422	2,106	2,031
		Japan Post	Men	155,710	154,457	152,512	151,064	150,073
			Women	39,433	40,785	41,398	41,825	43,184
			Total	195,143	195,242	193,910	192,889	193,257
		Japan Post Bank	Men	8,066	7,978	7,869	7,575	7,302
			Women	4,839	4,987	5,140	5,225	5,175
			Total	12,905	12,965	13,009	12,800	12,477
		Japan Post Insurance	Men	4,372	4,322	4,301	4,307	4,270
			Women	3,006	3,102	3,189	3,310	3,368
			Total	7,378	7,424	7,490	7,617	7,638
Number of non-regular employees(*1)		Japan Post Group	Men	108,953	105,145	103,618	101,538	96,983
			Women	103,523	100,159	99,620	100,877	96,460
			Total	212,476	205,304	203,238	202,415	193,443
		Japan Post Holdings	Men	1,093	1,118	1,081	1,076	826
			Women	2,829	2,678	2,343	2,396	1,794
			Total	3,922	3,796	3,424	3,472	2,620
		Japan Post	Men	106,222	102,383	100,955	98,919	94,623
			Women	93,600	90,946	91,361	92,934	89,667
			Total	199,822	193,329	192,316	191,853	184,290
		Japan Post Bank(*2)	Men	791	806	787	761	764
			Women	4,641	4,266	3,863	3,579	3,203
			Total	5,432	5,072	4,650	4,340	3,967
		Japan Post Insurance	Men	847	838	795	782	770
			Women	2,453	2,269	2,053	1,968	1,796
			Total	3,300	3,107	2,848	2,750	2,566
Ratio of non-regular employees		Japan Post Group	Men	39.1%	38.5%	38.4%	38.2%	37.3%
			Women	68.0%	66.6%	66.2%	66.3%	64.7%
			Total	49.3%	48.5%	48.4%	48.4%	47.3%
		Japan Post Holdings	Men	42.9%	44.6%	46.5%	48.9%	43.8%
			Women	66.4%	66.1%	66.5%	71.0%	64.8%
			Total	57.6%	57.9%	58.6%	62.2%	56.3%
		Japan Post	Men	40.6%	39.9%	39.8%	39.6%	38.7%
			Women	70.4%	69.0%	68.8%	69.0%	67.5%
			Total	50.6%	49.8%	49.8%	49.9%	48.8%
		Japan Post Bank(*2)	Men	8.9%	9.2%	9.1%	9.1%	9.5%
			Women	49.0%	46.1%	42.9%	40.7%	38.2%
			Total	29.6%	28.1%	26.3%	25.3%	24.1%
		Japan Post Insurance	Men	16.2%	16.2%	15.6%	15.4%	15.3%
			Women	44.9%	42.2%	39.2%	37.3%	34.8%
			Total	30.9%	29.5%	27.5%	26.5%	25.1%

1. The number of non-regular employees indicates the headcount of employees who were hired in the fiscal year ended March of each year.
2. The number of non-regular employees of Japan Post Bank does not include those hired at its overseas representative offices.

2. Number of Employees by Region (As of March 31 of Each Year) (Persons)

			March 31, 2016	March 31, 2017	March 31, 2018	March 31, 2019	March 31, 2020
Number of employees by region(*) (Regular employees + Non-regular employees)	Japan Post Group	Hokkaido	21,993	21,539	21,345	21,297	20,950
		Tohoku	31,907	31,325	30,613	30,275	29,699
		Kanto	60,535	59,610	59,333	59,160	57,914
		Tokyo	58,065	57,426	56,758	56,784	55,800
		South Kanto	30,579	29,901	29,833	29,406	28,478
		Shinetsu	15,340	15,039	14,845	14,739	14,454
		Hokuriku	10,740	10,545	10,456	10,332	10,136
		Tokai	45,447	45,083	44,834	44,729	43,789
		Kinki	68,750	67,541	67,566	67,269	65,711
		Chugoku	26,636	25,940	25,718	25,589	24,881
		Shikoku	14,475	14,301	14,099	13,903	13,533
		Kyushu	42,455	41,584	40,815	40,464	39,705
		Okinawa	3,866	3,862	3,854	3,880	3,796

1. The number of non-regular employees indicates the headcount of employees who were hired in the fiscal year ended March of each year.

3. Number of Newly Hired Employees(Persons)

				FY2014	FY2015	FY2016	FY2017	FY2018	FY2019
New graduates		Japan Post Group	Men	1,134	2,972	2,526	2,485	2,012	1,901
			Women	1,097	3,055	2,999	2,669	2,527	2,626
			Total	2,231	6,027	5,525	5,154	4,539	4,527
		Japan Post Holdings	Men	9	13	16	8	11	13
			Women	11	16	17	15	12	24
			Total	20	29	33	23	23	37
		Japan Post	Men	874	2,705	2,263	2,146	1,731	1,696
			Women	624	2,568	2,552	2,170	2,059	2,318
			Total	1,498	5,273	4,815	4,316	3,790	4,014
		Japan Post Bank	Men	124	133	163	213	142	91
			Women	259	234	302	329	262	143
			Total	383	367	465	542	404	234
		Japan Post Insurance	Men	127	121	84	118	128	101
			Women	203	237	128	155	194	141
			Total	330	358	212	273	322	242
Mid-career employees		Japan Post Group	Men	1,114	804	632	473	1,083	1,201
			Women	184	188	221	182	157	416
			Total	1,298	992	853	655	1,240	1,617
		Japan Post Holdings	Men	61	31	31	30	31	24
			Women	125	126	136	107	83	60
			Total	186	157	167	137	114	84
		Japan Post	Men	990	724	526	385	1,018	1,156
			Women	49	55	64	60	67	350
			Total	1,039	779	590	445	1,085	1,506
		Japan Post Bank	Men	26	33	32	21	8	6
			Women	1	0	8	7	1	5
			Total	27	33	40	28	9	11
		Japan Post Insurance	Men	37	16	43	37	26	15
			Women	9	7	13	8	6	1
			Total	46	23	56	45	32	16

4. New Graduate Retention Rate ^(*1)

			FY2014	FY2015	FY2016	FY2017	FY2018	FY2019
	Japan Post Group	Number of employees remaining in service (Regular employees)	1,333	1,611	1,784	4,630	4,158	3,871
		New graduate retention rate (%)	80.0%	78.9%	80.0%	76.8%	75.3%	75.1%
	Japan Post Holdings	Number of employees remaining in service (Regular employees)	12	―	17	26	28	20
		New graduate retention rate (%)	100.0%	―*2	85.0%	89.7%	84.8%	87.0%
	Japan Post	Number of employees remaining in service (Regular employees)	733	1,158	1,140	3,972	3,562	3,187
		New graduate retention rate (%)	75.2%	77.0%	76.1%	75.3%	74.0%	73.8%
	Japan Post Bank	Number of employees remaining in service (Regular employees)	394	344	327	311	389	426
		New graduate retention rate (%)	84.2%	82.1%	85.4%	84.7%	83.7%	78.6%
	Japan Post Insurance	Number of employees remaining in service (Regular employees)	194	109	300	321	179	238
		New graduate retention rate (%)	91.9%	90.8%	90.9%	89.7%	84.4%	87.2%

1. Number and ratio of employees who joined each company as new graduates and have been working for the company for three years continuously as of the end of each fiscal year (March 31)
2. Japan Post Holdings did not recruit new graduates in FY2013.

At Japan Post Group, many employees, both men and women, achieve a good balance between work and childcare/nursing care by utilizing support programs for promoting work-life balance.
We are also working to establish programs and a workplace climate that provides employees with diverse workstyle options to choose from according to their life stage.
In addition, each company of Japan Post Group strives to ensure appropriate management of working hours at each workplace and takes a variety of initiatives to reduce overtime work, including operational efficiency improvement.

1. Acquisition of Childcare Leave and Family Care Leave ^(*)

				FY2015	FY2016	FY2017	FY2018	FY2019
Number of employees who took childcare leave (*)		Japan Post Group	Men	75	112	120	2,839	2,589
			Women	1,724	1,739	1,758	1,705	1,720
			Total	1,799	1,851	1,878	4,544	4,309
		Japan Post Holdings	Men	1	3	2	16	9
			Women	41	60	46	31	41
			Total	42	63	48	47	50
		Japan Post	Men	55	77	69	2,556	2,290
			Women	1,428	1,386	1,398	1,347	1,324
			Total	1,483	1,463	1,467	3,903	3,614
		Japan Post Bank	Men	13	21	20	136	139
			Women	132	155	155	155	192
			Total	145	176	175	291	331
		Japan Post Insurance	Men	6	11	29	131	151
			Women	123	138	159	172	163
			Total	129	149	188	303	314
Number of employees who took partial childcare leave		Japan Post Group	Men	50	56	72	72	95
			Women	1,543	1,812	2,071	2,400	2,723
			Total	1,593	1,868	2,143	2,472	2,818
		Japan Post Holdings	Men	1	1	3	4	4
			Women	86	99	107	110	97
			Total	87	100	110	114	101
		Japan Post	Men	31	39	43	51	64
			Women	999	1,195	1,365	1,603	1,820
			Total	1,030	1,234	1,408	1,654	1,884
		Japan Post Bank	Men	11	10	16	12	13
			Women	302	312	362	388	456
			Total	313	322	378	400	469
		Japan Post Insurance	Men	7	6	10	7	14
			Women	156	206	237	297	350
			Total	163	212	247	304	364
Number of employees who took family care leave		Japan Post Group	Men	72	87	102	111	122
			Women	81	92	103	109	119
			Total	153	179	205	220	241
		Japan Post Holdings	Men	0	2	4	1	0
			Women	3	3	1	1	4
			Total	3	5	5	2	4
		Japan Post	Men	62	78	87	100	110
			Women	69	74	87	92	83
			Total	131	152	174	192	193
		Japan Post Bank	Men	6	3	7	7	8
			Women	6	10	9	11	20
			Total	12	13	16	18	28
		Japan Post Insurance	Men	4	4	4	3	4
			Women	3	5	6	5	12
			Total	7	9	10	8	16
Number of employees who took partial family care leave		Japan Post Group	Men	7	6	21	25	38
			Women	15	19	31	39	39
			Total	22	25	52	64	77
		Japan Post Holdings	Men	1	0	0	0	0
			Women	0	1	1	2	5
			Total	1	1	1	2	5
		Japan Post	Men	5	6	18	20	34
			Women	13	16	26	28	26
			Total	18	22	44	48	60
		Japan Post Bank	Men	1	0	2	3	2
			Women	2	1	2	6	6
			Total	3	1	4	9	8
		Japan Post Insurance	Men	0	0	1	2	2
			Women	0	1	2	3	2
			Total	0	1	3	5	4

1. Number of regular employees who took the leave
2. Number of those whose childcare leave started in each fiscal year
3. Number of employees who took childcare leave in FY2018 and FY2019 includes those who took spouse's childbirth leave.

2. Reduction of Overtime Work^*

			2014	2015	2016	2017	2018	2019
	Japan Post Group	Average monthly overtime hours (Regular employees)	18.1	19.1	16.9	17.1	17.4	15.5
		Initiatives for reducing overtime work	Introduction of no overtime days and reflection of overtime hours in the personnel evaluation of managers
	Japan Post Holdings	Average monthly overtime hours (Regular employees)	16.4	16.6	13.8	13.7	14.5	15.6
	Japan Post		18.5	19.8	17.4	17.9	18.2	16.2
	Japan Post Bank		14.3	13.9	13.0	11.2	10.4	10.0
	Japan Post Insurance		14.6	12.4	9.9	8.6	7.7	8.5

1. Average monthly overtime hours are calculated on a year-by-year basis.

Active Participation of Women

Item	Japan Post	Japan Post Bank	Japan Post Insurance	Japan Post Holdings
Proportion of women in all new graduates hired as regular employees (Those hired in FY2020)	63.3%	62.2%	61.5%	44.8%
Proportion of women in all regular employees (As of April 1, 2020)	23.1%	42.2%	44.4%	48.8%
Average duration of service for male and female regular employees (As of March 31, 2020)	Men: 20.3 years Women: 15.0 years	Men: 22.0 years Women: 16.0 years	Men: 17.8 years Women: 11.5 years	Men: 20.5 years Women: 13.4 years
Proportion of women in all managerial employees (As of April 1, 2020)	8.2%	15.3%	11.9%	10.9%
Proportion of women in all officers (As of July 1, 2020)	11.4%	14.3%	14.3%	14.6%

Other Numerical Data on Workstyles

Item	Japan Post	Japan Post Bank	Japan Post Insurance	Japan Post Holdings
Average monthly overtime hours*1 (Regular employees) (2019)	16.2 hours	10.0 hours	8.5 hours	15.6 hours
Paid leave acquisition rate of regular employees (FY2019)	94.3%	94.3%	86.0%	85.3%
Number of male and female regular employees who changed their courses*2 (As of April 1, 2020)	Men: 839 Women: 449	Men: 6 Women: 16	Men: 3 Women: 5	Men: 4 Women: 4
Number of male and female employees who were promoted to regular employees*3 (As of April 1, 2020)	Men: 2,592 Women: 710	Men: 24 Women: 78	Men: 9 Women: 37	Men: 1 Women: 4

1. Average monthly overtime hours are calculated on a year-by-year basis.
2. Course change: In principle, employees are not allowed to change their courses (job types) that were determined when they were recruited. From the perspective of responding to changes in employees' employment-related needs and their willingness to take on challenges, this program permits employees to change their job type in comprehensive consideration of their work experience at the company, aptitude and other factors.
3. Promotion to regular employees: Under this program, non-regular employees are promoted to regular employees for the purpose of ensuring the stable employment of non-regular employees, improving their work conditions, and thereby improving their operations and service quality.

	FY2018	FY2019
Headquarter safety management training	17	17
Branch office training for driving safety instructors etc.	27	25
Branch office safety section manager and professional training	85	102
Skill trained for operations managers etc.	1,319	1,537

1. As of October 2019
2. In addition to the above, branch offices and post offices provide training for managers and new hires as needed.
3. Information on transportation safety management is available on the Japan Post website.
   https://www.post.japanpost.jp/about/ts_management.html (Japanese only)

Greenhouse Gas Emissions^*1(t-CO₂)

			FY2017	FY2018*2	FY2019
Total for the Japan Post Group		Scope1	334,307.0	328,821.9	317,162.2
		Scope2	714,428.2	650,418.2	592,502.1
		Total	1,048,735.2	979,240.1	909,664.3
	Japan Post Holdings	Scope1	44,751.6	42,250.3	37,024.1
		Scope2	46,475.8	47,558.7	37,854.8
		Total	91,227.4	89,809.0	74,878.9
	Japan Post	Scope1	279,784.7	277,316.7	271,617.6
		Scope2	618,281.0	560,777.0	515,437.6
		Total	898,065.7	838,093.7	787,055.2
	Japan Post Bank	Scope1	4,514.6	4,591.9	4,349.2
		Scope2	35,411.7	29,017.2	26,566.9
		Total	39,926.3	33,609.1	30,916.1
	Japan Post Insurance	Scope1	5,256.1	4,663.0	4,171.3
		Scope2	14,259.7	13,065.3	12,642.8
		Total	19,515.8	17,728.3	16,814.1

*1 Figures for Group companies indicate greenhouse gas emissions from facilities and vehicles owned by each.

*2 Revision of data acquisition method applied from FY2018 emissions data.

Emission Intensity of Facilities(t-CO₂/m²)

	FY2017	FY2018	FY2019
Japan Post Holdings	0.137	0.144	0.129
Japan Post	0.058	0.053	0.049
Japan Post Bank	0.103	0.088	0.079
Japan Post Insurance	0.057	0.066	0.062
Total for Japan Post Group	0.063	0.058	0.054

Emission Intensity of Vehicles(t-CO₂/km)

	FY2017	FY2018	FY2019
Japan Post Holdings	0.000277	0.0	0.0
Japan Post	0.000130	0.000134	0.000142
Japan Post Bank	0.000134	0.000135	0.000133
Japan Post Insurance	0.000094	0.000158	0.000140
Total for Japan Post Group	0.000129	0.000135	0.000142

* Revision of data acquisition method applied from FY2019.

Scope 3 Emissions(t-CO₂)

	FY2018	FY2019
	Total for Japan Post Group	Total for Japan Post Group	Japan Post Holdings	Japan Post	Japan Post Bank	Japan Post Insurance
Category 1 (Purchased goods and services)	833,000.2	818,298.1	54.2	772,257.4	42,174.2	3,812.3
Category 2 (Capital goods)	33,424.1	22,994.6	0.0	21,082.5	1,912.1	0.0
Category 3 (Fuel- and energy-related activities not included in Scope 1 or 2)	97,074.2	142,271.8	10,252.1	122,852.6	6,333.5	2,833.6
Category 6 (Business travel)	28,003.6	28,002.3	264.0	25,123.4	1,622.0	992.9
Category 7 (Employee commuting)	81,938.5	80,997.6	763.2	72,618.3	4,746.0	2,870.1
Category 12 (End-of-life treatment of sold products)	2,486.9	2,408.2	0.0	2,210.6	60.5	137.1
Category16 (Other)	7,088.5	5,359.8	0.0	0.0	5,359.8	0.0
Total	1,083,015.8	1,100,332.4	11,333.5	1,016,144.8	62,208.1	10,646.0

Other Greenhouse Gases(t-CO₂)

	FY2018	FY2019
HFCs *	1,294.0	510.5
PFCs	0.0	0.0
SF6	0.0	0.0
NF3	0.0	0.0

* HFCs was emitted due to maintenance of refrigeration, freezing and air-conditioning equipment for commercial use (Class I Specified Product) in the postal and domestic logistics business.

---

Energy Consumption(GJ)

			Scope	FY2017	FY2018	FY2019
Total for Japan Post Group		Utility gas	Scope 1/ Facilities	1,104,681.4	1,071,703.5	1,071,037.3
		LPG		85,281.5	99,378.3	72,625.6
		Kerosene, light oil and heavy oil		1,086,911.4	965,637.2	895,195.7
		Gasoline	Scope 1/ Vehicles	2,880,131.2	2,930,532.7	2,862,129.5
		Light oil		90,590.8	93,750.3	84,907.2
		Electricity	Scope 2/ Facilities	13,515,198.4	12,973,477.9	12,611,068.6
		Cold water		213,853.6	237,130.2	241,776.9
		Hot water		28,736.3	32,824.5	36,915.5
		Steam		128,467.6	122,854.4	122,898.9
		Total		19,133,852.2	18,527,289.0	17,998,555.2
	Japan Post Holdings	Utility gas	Scope 1/ Facilities	90,676.2	82,522.0	72,486.5
		LPG		54,141.5	49,129.8	41,029.1
		Kerosene, light oil and heavy oil		534,939.0	508,910.4	447,594.0
		Gasoline	Scope 1/ Vehicles	19.5	0.0	0.0
		Light oil		4.8	0.0	0.0
		Electricity	Scope 2/ Facilities	924,603.2	871,621.1	755,207.6
		Cold water		17,083.1	19,908.3	24,324.9
		Hot water		0.0	4,817.6	6,266.7
		Steam		30,438.6	27,976.0	25,884.9
		Total		1,651,905.9	1,564,885.2	1,372,793.7
	Japan Post	Utility gas	Scope 1/ Facilities	956,159.0	936,343.0	943,168.2
		LPG		31,140.0	50,032.7	31,368.9
		Kerosene, light oil and heavy oil		539,243.0	443,593.5	436,530.2
		Gasoline	Scope 1/ Vehicles	2,790,571.2	2,845,645.4	2,787,981.2
		Light oil		90,586.0	93,678.1	84,817.8
		Electricity	Scope 2/ Facilities	11,659,763.0	11,349,415.5	11,132,904.8
		Cold water		143,768.0	156,252.7	155,435.9
		Hot water		18,043.0	13,683.2	14,495.2
		Steam		95,452.0	91,746.3	93,806.7
		Total		16,324,725.2	15,980,390.4	15,680,508.9
	Japan Post Bank	Utility gas	Scope 1/ Facilities	28,082.3	29,080.5	28,643.3
		LPG		0.0	215.8	227.6
		Kerosene, light oil and heavy oil		12,587.4	12,038.5	10,427.2
		Gasoline	Scope 1/ Vehicles	33,434.8	34,148.0	32,491.2
		Light oil		0.0	72.2	89.4
		Electricity	Scope 2/ Facilities	637,839.5	488,776.7	467,564.2
		Cold water		50,552.4	56,408.1	56,053.2
		Hot water		7,787.2	9,211.2	10,675.4
		Steam		0.0	0.0	0.0
		Total		770,283.6	629,951.0	606,171.5
	Japan Post Insurance	Utility gas	Scope 1/ Facilities	29,763.9	23,758.0	26,739.3
		LPG		0.0	0.0	0.0
		Kerosene, light oil and heavy oil		142.0	1,094.8	644.3
		Gasoline	Scope 1/ Vehicles	56,105.7	50,739.3	41,657.1
		Light oil		0.0	0.0	0.0
		Electricity	Scope 2/ Facilities	292,992.7	263,664.6	255,392
		Cold water		2,450.1	4,561.1	5,962.9
		Hot water		2,906.1	5,112.5	5,478.2
		Steam		2,577.0	3,132.1	3,207.3
		Total		386,937.5	352,062.4	339,081.1

* Figures for Group companies indicate energy consumption of facilities and vehicles owned by each.

---